"Frequent Ask Questions"
Q: What experience do I need to qualify?
A: Requirements vary by role and assignment. In general, clinical positions (RN, LPN, CNA, and allied health roles) require an active, unencumbered license or certification in good standing, along with any assignment-specific experience requested by the facility. Non-clinical and support roles may have more flexible requirements depending on the position. Reach out to our team to confirm what's needed for a specific opportunity.
Q: Where does HealthPro Innovation offer opportunities?
A: HealthPro Innovation Workforce Solutions, LLC operates across Illinois, Indiana, Michigan, Texas, Florida, and Virginia. Availability of specific roles depends on current client needs in each state, click here to find opportunities near you
Q: How long does it take to get started?
A: Timelines vary based on role type and the credentialing/verification steps required (licensing, background check, employment and education verification, and any client-specific onboarding requirements). Our team works to move candidates through the process as efficiently as possible once all required documentation is submitted.
Q: Does HealthPro Innovation have vaccine requirements?
A: Vaccine requirements depend on the specific client facility and assignment. Some healthcare facilities require certain vaccinations as a condition of working on-site. Your recruiter will let you know what's required for any opportunity you're considering.
Q: Does HealthPro Innovation have vaccine requirements?
A: Vaccine requirements depend on the specific client facility and assignment. Some healthcare facilities require certain vaccinations as a condition of working on-site. Your recruiter will let you know what's required for any opportunity you're considering.
Q: Is there a minimum commitment for an assignment?
A: This depends on the specific opportunity and client need. Some assignments are ongoing coverage, while others may be short-term or per diem. Your recruiter can walk you through the commitment expected for any role you're considering.
Q: How does scheduling work?
A: Scheduling is coordinated between you, HealthPro Innovation, and the client facility based on assignment needs. Our mobile app helps streamline shift visibility, credential compliance tracking, and sign-in/sign-out for assigned shifts.
Q: How and when do I get paid?
A: HealthPro Innovation operates under a W-2 employment model, meaning employees are covered by standard payroll practices along with workers' compensation and other employer-provided protections. Specific pay rates and schedules are discussed during onboarding for your role and assignment.
Q: Does HealthPro Innovation offer benefits?
A: Yes. As a W-2 employer, HealthPro Innovation contributes toward employee medical, dental, and vision benefits, along with standard workers' compensation coverage.
Q: How does HealthPro Innovation work?
A: HealthPro Innovation connects qualified candidates with client facilities that need workforce coverage from healthcare roles like nursing and allied health, to non-clinical and support positions. Once onboarded, you're matched to assignments based on your credentials, availability, and client need, with scheduling and shift management supported through our mobile app.
Q: Is there a mobile app I can use?
A: Yes. Our mobile app supports registered nurses, licensed practical nurses, licensed vocational nurses, certified nursing assistants, medical assistants, occupational therapists, physical therapists and speech-language pathologists with shift management, credential compliance, and streamlined on-site sign-in/sign-out.
Q: What industries does HealthPro Innovation support?
A: While healthcare is a core focus, including clinical and non-clinical roles, HealthPro Innovation also provides workforce coverage across administrative/office support, information technology, professional services, and other supplemental support services.
Q: Who do I contact if I need help during a shift?
A: Our support team is available 24/7. You can reach us by phone at 888-585-5936 or by email at support@healthproinnovation.com.
Q: Does HealthPro Innovation offer services beyond workforce coverage?
A: Yes. In addition to workforce coverage, HealthPro Innovation provides employment and education verification services, and serves as a Consortium/Third-Party Administrator (C/TPA) for drug and alcohol testing programs through a CLIA- and SAMHSA-accredited lab partnership.
Q: How do I apply to HealthPro Innovation?
A: You can get started by contacting our team directly by phone at 888-585-5936 or through our website to begin the application and credentialing process.