Privacy Policy
HealthPro Innovation Workforce Solutions, LLC
Last Updated: January 21, 2026
INTRODUCTION HealthPro Innovation Workforce Solutions, LLC ("HealthPro Innovation," "we," "us," or "our") is committed to protecting your privacy in accordance with applicable federal and Illinois state laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.healthproinnovation.com or use our booking system and services. This Privacy Policy is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA) where applicable, the Illinois Personal Information Protection Act (815 ILCS 530/), the Illinois Biometric Information Privacy Act (740 ILCS 14/), Illinois data breach notification requirements, and other applicable federal and state privacy and data protection laws. Please read this Privacy Policy carefully. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
INFORMATION WE COLLECT We collect information that you provide directly to us, including: Personal Identification Information: We collect your name, email address, phone number, mailing address, and other contact information when you register for our services, book appointments, or communicate with us. Professional Information: Depending on the services you request, we may collect employment history, professional credentials, educational background, and references. Appointment and Service Information: We collect information about your appointment preferences, service selections, scheduling details, and any specific requests or requirements you provide. Payment Information: When you make payments, we collect billing information such as credit card details or banking information. Payment processing is handled securely through third-party payment processors. Communications: We collect information from your communications with us, including emails, phone calls, and messages through our website or booking system. Technical Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing activity on our site. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Biometric Information: In compliance with the Illinois Biometric Information Privacy Act (740 ILCS 14/), we do not collect, capture, purchase, receive through trade, or otherwise obtain any biometric identifiers or biometric information, including fingerprints, retina or iris scans, voiceprints, scans of hand or face geometry, or any other identifying biological characteristics.
HOW WE USE YOUR INFORMATION We use the information we collect for the following purposes: Service Delivery: To provide, maintain, and improve our workforce solutions, healthcare staffing, employment verification, screening services, and continuing education programs. Appointment Management: To schedule, confirm, and send reminders about your appointments, and to communicate any changes or updates. Communication: To respond to your inquiries, provide customer support, send you service-related information, and communicate about our services that may interest you. Business Operations: To process payments, maintain records, analyze service usage, improve our offerings, and conduct business planning and reporting. Compliance: To comply with applicable federal and Illinois state laws and regulations, including HIPAA where applicable, respond to legal requests and court orders, and protect our rights and the rights of our clients. Marketing: With your consent, to send you promotional materials, newsletters, and information about new services. You may opt out of marketing communications at any time. Quality Improvement: To analyze trends, monitor service effectiveness, and enhance the quality of our services. HIPAA Compliance: For services involving protected health information (PHI), we use and disclose such information only as permitted by the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. We maintain appropriate administrative, physical, and technical safeguards to protect the privacy and security of PHI.
HOW WE SHARE YOUR INFORMATION We do not sell, rent, or trade your personal information. We may share your information in the following circumstances: Service Providers: We share information with trusted third-party service providers who assist us in operating our business, such as Laboratory for drug testing, Screening Services for background checks, payment processors, and technology service providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify. Business Partners: When providing services that involve partnerships, we may share relevant information with our business partners to fulfill service delivery. Professional Requirements: For healthcare staffing and credential verification services, we may share information with healthcare facilities, employers, or credentialing organizations as necessary to provide the requested services. Legal Obligations: We may disclose information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity. With Your Consent: We may share information for any other purpose with your explicit consent.
DATA SECURITY We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, regular security assessments, and employee training on data protection. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Illinois Data Breach Notification: In accordance with the Illinois Personal Information Protection Act (815 ILCS 530/10), in the event of a data security breach involving your personal information, we will notify you in the most expedient time possible and without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. Notification will include a description of the incident, the type of information that was subject to unauthorized access, and actions taken to protect your information from further unauthorized access. HIPAA Security: For protected health information, we maintain security measures that comply with the HIPAA Security Rule, including administrative, physical, and technical safeguards.
DATA RETENTION We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by federal or Illinois state law, including HIPAA requirements for healthcare records, employment verification records retention requirements, and other legal, regulatory, or business purposes. When information is no longer needed, we securely dispose of it in accordance with our data retention policies and applicable legal requirements.
YOUR PRIVACY RIGHTS You have the following rights regarding your personal information: Access: You may request access to the personal information we hold about you. Correction: You may request that we correct inaccurate or incomplete information. Deletion: You may request deletion of your personal information, subject to certain exceptions for legal or business requirements. Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly. Withdraw Consent: Where we process your information based on consent, you may withdraw that consent at any time. Data Portability: You may request a copy of your information in a structured, commonly used format. To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.
CHILDREN'S PRIVACY Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately so we can delete such information.
THIRD-PARTY WEBSITES Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
DO NOT TRACK SIGNALS Some web browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to Do Not Track signals.
CALIFORNIA RESIDENTS If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below.
ILLINOIS RESIDENTS Illinois residents have specific rights under Illinois law, including the Illinois Personal Information Protection Act (815 ILCS 530/): Right to Notice: You have the right to be notified of our data collection and usage practices, as outlined in this Privacy Policy. Right to Breach Notification: In the event of a data breach affecting your personal information, you have the right to receive timely notification as required by 815 ILCS 530/10. Biometric Privacy Protection: Under the Illinois Biometric Information Privacy Act (740 ILCS 14/), you have the right to know that we do not collect any biometric identifiers or biometric information. Should our practices change, we would first obtain your informed written consent before collecting, capturing, or otherwise obtaining any biometric identifiers or information. Consumer Protection: You are protected under the Illinois Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505/) against unfair or deceptive acts or practices in the conduct of trade or commerce. To exercise any rights specific to Illinois residents or if you have questions about Illinois privacy laws, please contact us using the information provided in this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our website with a revised "Last Updated" date. Material changes will be communicated to you through prominent notice on our website or direct communication. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
LEGAL FRAMEWORK AND GOVERNING LAW This Privacy Policy and our data practices are governed by and construed in accordance with applicable federal laws and the laws of the State of Illinois, including but not limited to: Federal Laws: Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations (45 CFR Parts 160 and 164), Federal Trade Commission Act, and other applicable federal privacy and data protection laws. Illinois State Laws: Illinois Personal Information Protection Act (815 ILCS 530/), Illinois Biometric Information Privacy Act (740 ILCS 14/), Illinois Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505/), and other applicable Illinois statutes and regulations. Healthcare Regulations: Applicable state and federal healthcare privacy and security regulations governing protected health information and healthcare services. This Privacy Policy shall be interpreted and enforced in accordance with these laws, and any disputes shall be resolved in the state or federal courts located in the State of Illinois.
INTERNATIONAL USERS Our services are based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to the transfer of your information to the United States.
CONTACT INFORMATION If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: HealthPro Innovation Workforce Solutions, LLC , 18W140 Butterfield Road, 15th floor, Oakbrook Terrace, Illinois 60181
Email: info@healthproinnovation.com
Phone: 630-613-7454
Website: www.healthproinnovation.com
CONSENT By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. HealthPro Innovation Workforce Solutions, LLC Committed to Protecting Your Privacy Professional. Reliable. Results-Driven.